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Common Questions
How quickly will I receive a response?
Email inquiries are typically answered within 24-48 hours during business days. Phone and live chat support provide immediate assistance during business hours.
What information should I include in my inquiry?
Please include your account email (if applicable), a detailed description of your question or issue, and any relevant screenshots or error messages. This helps us assist you more efficiently.
Can I request data removal?
Yes. If you wish to remove your information from our database, please contact privacy@numberlookup.us with your name, current address, and phone number. We process removal requests within 5-7 business days.
Do you offer phone support?
Yes, phone support is available Monday through Friday, 9am-6pm EST at 1-800-LOOKUP-US (1-800-586-5687). For after-hours assistance, please use our 24/7 live chat or email support.
How do I report inaccurate information?
If you find inaccurate information in our database, please contact support@numberlookup.us with the specific details and correct information. We review all reports and update our records accordingly.
Are you available on weekends?
Our live chat support is available 24/7 including weekends. Email support operates Monday-Friday, but you can submit inquiries anytime and we'll respond on the next business day.
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Note: Email responses may be delayed during holidays and weekends. For urgent matters, please use our live chat or phone support during business hours.